Good news for residents living in Xavier Heights Subdivision at Upper Balulang, Cagayan de Oro City. The ban on Food Panda deliveries inside the subdivision will now be lifted effective 6:00am tomorrow, July 9, 2020. This after the homeowners association accepted the apology of FOOD PANDA management represented by its Cluster Head for Expansion-Mindanao and the disciplinary actions imposed by the food delivery service on its erring drivers.
It can be recalled that the homeowners association imposed a temporary ban on Food Panda deliveries inside the subdivision following its riders’ repeated and deliberate violations of the subdivision’s internal traffic policy. Read our previous post in the link below.
Read the full text of the advisory below.
After series of exchange of correspondence, the Board of Trustees has accepted the apology of FOOD PANDA management represented by its Cluster Head for Expansion-Mindanao.
Also, in view of the disciplinary actions that Food Panda imposed upon the erring riders and adoption of corrective measures coupled with the submission of a formal UNDERTAKING that its riders will abide by our internal traffic rules as well as policies especially leaving the riders’ ID at the guard for proper recording and monitoring, the BAN ON FOOD PANDA DELIVERY IS LIFTED effective tomorrow July 9, 2020 at 6AM.
It must be stressed however, that the problem occurred when we suspended the collection of food delivery fee sometime April 2020 to mitigate the negative economic effect brought about by the present pandemic. Since then and because Food Panda riders no longer pay at the guard, they started to violate our policy by speeding-up and they neither halt nor leave their ID’s at the guard making it difficult to identify the erring rider. What we suspended is the food delivery fee and NOT the internal traffic rules and policy of leaving ID’s at the guard for delivery drivers, non-residents or visitors.
Future violations of our policies by food and non-food delivery riders from any company will be dealt with accordingly.
For guidance and information of all concerned. Thank you.