Amidst the celebration of the Cagayan de Oro City fiesta, local clients of Bank of the Philippine Islands (BPI) were caught by surprise with the announcement last August 26 for all clients to update their information by August 31 or risk losing their online, mobile, and ATM access.

However, on August 29 which is a holiday, BPI posted a clarification on its official Facebook page as shown below. Deadline of updating account info is on September 30 and not August 31 as announced.


After drawing flak from the public, BPI released a new statement yesterday as shown below.

BPI clients have to fill out and sign a customer information sheet (CIS) and a foreign account tax compliance act (FATCA) form and submit the same to any of their branches for updating. BPI has eight branches in Cagayan de Oro:

  1. Main – Velez-JR Borja Sts.
  2. Divisoria – Capistrano-RN Abejuela Sts.
  3. Cogon – Osmena St.
  4. Lapasan – CM Recto Ave.
  5. Ayala Centrio – GF, Centrio Mall
  6. Limketkai – GF, East Concourse Annex, Limketkai Mall
  7. Georgetown Cybermall – RN Pelaez Blvd.
  8. Masterson Ave. – Masterson Ave., Upper Balulang

BPI’s branches in the city particularly Main, Divisoria, Limketkai and Ayala are always full so expect clients to further crowd the banks up to September 30.

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