Teleperformance, the world’s leading provider of outsourced omnichannel customer experience management services, will soon open a business site in Cagayan de Oro City (CDO), its 18th site in the Philippines and its second site in Mindanao after its Davao City site opened in 2013.
Teleperformance CDO is strategically located in the heart of the city, occupying four floors of the upscale Centrio Mall, an Ayala Land development situated along Claro M. Recto Avenue.
The upcoming launch of Teleperformance CDO is part of the highlights of the 20th Anniversary of Teleperformance in the country this 2016. Earlier this year, the anniversary campaign was launched across various media and marketing activities. With the tagline, “20 years of Filipino Pride,” Teleperformance Philippines aims to honor its employees and their inspiring stories of growth with the company over the past 20 years.
From only around 100 employees when it began its operations in 1996, Teleperformance Philippines has grown to over 40,000 employees across 18 business sites in Metro Manila, Antipolo, Baguio, Bacolod, Cebu, Davao and now Cagayan de Oro.
Teleperformance CDO will soon open its Recruitment Center at the 2nd floor of the Centrio Mall, located at Claro M. Recto Avenue, Cagayan de Oro City. Interested applicants may visit the Teleperformance Philippines Facebook page (www.facebook.com/teleperformance.philippines) for more details.
Teleperformance, the worldwide leader in outsourced omnichannel customer experience management, serves companies around the world with customer care, technical support, customer acquisition and debt collection programs. In 2015, it reported consolidated revenue of €3.4 billion ($3.7 billion, based on €1 = $1.11).
The Teleperformance Group operates 147,000 computerized workstations, with close to 190,000 employees across 311 contact centers in 65 countries and serving more than 160 markets. It manages programs in 75 languages and dialects on behalf of major international companies operating in a wide variety of industries.
Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: STOXX 600, SBF 120, Next 150, CAC Mid 60 and CAC Support Services. They also have been included in the Euronext Vigeo Eurozone 120 index since December 2015, with regard of the Group’s performance in corporate responsibility.
Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option. The company employs over 40,000 people in the country and operates more than 29,600 workstations in 18 business sites located across Metro Manila, Antipolo, Baguio, Bacolod, Cebu, Cagayan de Oro, and Davao.
From 2012 to 2015, Teleperformance received the Frost & Sullivan Asia Pacific Contact Center Outsourcing Service Provider of the Year Award for its significant performance in revenue management, market share, capabilities, and overall contribution to the contact center industry. In addition, Teleperformance received the AON Hewitt certification as 2014 Best Employer in the Philippines.
This 2016, Teleperformance marks its 20th year of continued excellence and leadership in the Philippines. This milestone highlights the company’s commitment to steadily provide the best employment experience for Filipinos, proactively support the nation’s ICT-BPO sector, and uphold its socio-civic engagements to create a difference in the lives of the Philippine community.
press release courtesy of Levi Z. Trio